Metaprogram: Reaction to Stress
How does a person react to stress in the context of a work situation?
Wouldn't you be glad to find out in five minutes or even faster if someone will cope with a very stressful job?
The category Reaction to Stress refers to how someone reacts to pressures at work in other situations that are typical for the context in question. It is not about how someone would cope in an exceptionally dramatic stress situation, as almost everyone will show an emotional reaction in these situations. There are three different ways of reacting to these "normal" pressures:

Emotional:
People with an emotional pattern react emotionally to normal pressures in the work situation. They react with a feeling and remain in that feeling. Very stressful positions are therefore difficult for them to manage in the long run.
Others will often have the impression that they overreact to situations or are hypersensitive. They are well-suited for artistic or creative tasks where feelings are essential. If they work as salespeople, they find it difficult to deal with rejection and therefore avoid acquiring new customers.
Flexible:
People with a flexible pattern initially have an emotional reaction to normal pressures in the work situation and can then decide whether to return to a non-emotional (neutral) state or not. They can choose. Since they experience emotions themselves, they can empathize with others - or choose not to. They are well-suited for leading employees, as they can personally engage with others and, if necessary, distance themselves again.
Cognitive:
People with a cognitive pattern do not react emotionally in the normal stress situations of a particular context. They find it difficult to empathize with others because they do not react emotionally themselves. They will not panic in most emergencies but will keep a cool head. They perform reliably even in positions that bring strong pressures.
Question for Pattern Recognition
Tell me about a work situation that has caused you difficulties.
While the person then describes the situation, you must assess whether they enter an emotional state and cannot free themselves from it, show an emotional reaction and then detach from it, or show no emotional reaction.
Nonverbal Cues:
Emotional:
- shows a clear emotional reaction in voice and behavior while describing a difficult situation.
- Changes in three or more of the following areas are indications of a change in emotional state: posture, gestures, tension of facial muscles, lowering of gaze, changes in timbre, tonality, speed, and volume of speech, remains in the emotional state throughout the description.
Flexible:
- reacts emotionally at first and then returns to a neutral state
Cognitive:
- No emotional reaction
Statistical distribution:
emotional 15%, flexible 70%, cognitive: 15%
Effective Language Patterns:
Emotional: Awaken your enthusiasm and focus on the feeling with words like: intense; exciting; incredible; extraordinary, etc.
Flexible: Choose words that suggest you can experience emotions at will and step out of them again, for example: "You can really get excited about it and then even realize that it makes absolute sense."
Cognitive: Present the logical facts: the hard reality; the bare facts; clear thinking; statistics.